What makes us different
Watch the video
& why it matters to you.
“Good different” is all about our unique approach to the not-so-little-things.
From experience, we know that execution is the single most important factor determining the success & happiness of our customers.
That’s why we’ve developed a smarter, customer-centric approach to product integration that measurably improves outcomes.
- Training Alignment
- Staggered Start Dates
- Safety Engagement Survey
- Custom Training Plan
- 6-Day Soft-Launch
- Anytime Admin Training
- Roll-Out Support
The shift to online training is a big transformation for many of the organizations we work with.
This process is how we ensure your transition is painless.
No other company will offer you this guiding expertise.
At Vivid, we don’t rush to sell. We live to serve.
How to Buy With Us
We're big on transparency. This simple document makes clear our sales process, where collaboration isn't optional.Download PDF
10 Questions to Ask Before Buying Online Safety Training
Required reading before making the transition to online safety training.Whitepaper
Frequently Asked Questions
Is it easy? Does it work? Can I do it? How much does it cost? What's a Safety Training System and why do I need one?Learn More
Have You Thought About…?
If your organization is thinking through the transition to online safety training, these are a few key questions that ought to be answered.
Our success advisors will have the right answers for your organization.Schedule A Personal Tour
Why 98% of our customers come back each year.
Best lesson you ever learned?
Do what you say you’re going to do.
What’s your favorite movie quote?
“Take a vacation… from your problems.” -Dr. Leo Marvin from What About Bob.
What are the top 3 items on your “bucket list”?
Sky Diving. Bungee jumping. Travel to one of my dream destinations.
Where did you grow up?
I’ve lived in New York, Maine, but primarily grew up in Virginia.
What’s one thing most people don’t know about you?
I collect vinyl records.
What’s your favorite beverage?
Chief Safety Officer
True story: I used to be one of Vivid’s largest customers.
Initially, Vivid earned my business for one reason: accurate, up-to-date, compliant safety training. As a private sector safety professional working in a high-risk industry, I had to have a training program that met and often exceeded regulatory requirements.
Yet I remained a customer for a different reason: heroic customer service.
When you engage with Vivid, know that you’re backed by real people accountable for your success that have nothing to do with sales, and everything to do with support.
The Customer Success Advisor assigned to my account was Harold Carlson—he’s a living legend here. We quickly built a rapport and year after year, Harold came to feel like an extension of my organization, a colleague that truly made my life as an Environmental Health & Safety professional that much easier.
The best part? Together we saved my organization money—lots of it.
As a bonus, Harold and I became friends. We know about one another’s families and passions, and if I were hand-picking a team today, I’d want him on it.
So I know what it’s like to launch an online training program because I’ve walked in your shoes, but I didn’t do it alone—Vivid (and Harold) was with me every step.
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