What makes us different
& why it matters to you.

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Good Different?


“Good different” is all about our unique approach to the not-so-little-things.

From experience, we know that execution is the single most important factor determining the success & happiness of our customers.

That’s why we’ve developed a smarter, customer-centric approach to product integration that measurably improves outcomes.

    • Training Alignment
    • Staggered Start Dates
    • Safety Engagement Survey
    • Custom Training Plan
    • 6-Day Soft-Launch
    • Notifications
    • Anytime Admin Training
    • Roll-Out Support

The shift to online training is a big transformation for many of the organizations we work with.

This process is how we ensure your transition is painless.

No other company will offer you this guiding expertise.

At Vivid, we don’t rush to sell. We live to serve.

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How to Buy With Us

We're big on transparency. This simple document makes clear our sales process, where collaboration isn't optional.

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10 Questions to Ask Before Buying Online Safety Training

Required reading before making the transition to online safety training.

Whitepaper

Frequently Asked Questions

Is it easy? Does it work? Can I do it? How much does it cost? What's a Safety Training System and why do I need one?

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Have You Thought About…?

Don't worry.

If your organization is thinking through the transition to online safety training, these are a few key questions that ought to be answered.

Our success advisors will have the right answers for your organization.

Schedule A Personal Tour

Why 98% of our customers come back each year.

Josh Hanson

Josh Hanson

Best lesson you ever learned?
Do what you say you’re going to do.

509-545-2544
jhanson@learnatvivid.com

Kaitlyn Perez

Kaitlyn Perez

What’s your favorite movie quote?
“Take a vacation… from your problems.” -Dr. Leo Marvin from What About Bob.

509-412-7057
kperez@learnatvivid.com

Karla Lozano

Karla Lozano

What are the top 3 items on your “bucket list”?
Sky Diving. Bungee jumping. Travel to one of my dream destinations.

509-412-7058
klozano@learnatvivid.com

Luke Thomas

Luke Thomas

Where did you grow up?
I’ve lived in New York, Maine, but primarily grew up in Virginia.

509-412-7074
lthomas@learnatvivid.com

Madison Hopp

Madison Hopp

What’s one thing most people don’t know about you?
I collect vinyl records.

509-412-7055
mhopp@learnatvivid.com

Jill James

Chief Safety Officer

True story: I used to be one of Vivid’s largest customers.

Initially, Vivid earned my business for one reason: accurate, up-to-date, compliant safety training. As a private sector safety professional working in a high-risk industry, I had to have a training program that met and often exceeded regulatory requirements.

Yet I remained a customer for a different reason: heroic customer service.

When you engage with Vivid, know that you’re backed by real people accountable for your success that have nothing to do with sales, and everything to do with support.

The Customer Success Advisor assigned to my account was Harold Carlson—he’s a living legend here. We quickly built a rapport and year after year, Harold came to feel like an extension of my organization, a colleague that truly made my life as an Environmental Health & Safety professional that much easier.

The best part? Together we saved my organization money—lots of it.

As a bonus, Harold and I became friends. We know about one another’s families and passions, and if I were hand-picking a team today, I’d want him on it.

So I know what it’s like to launch an online training program because I’ve walked in your shoes, but I didn’t do it alone—Vivid (and Harold) was with me every step.